COVID-19 Related Requests

In an effort to effectively respond to student requests for COVID related modifications and accommodations, Disability Services has created the COVID Modification and Accommodation Review Committee. Each request will be handled on a case-by-case basis, if necessary the case will be reviewed by a committee of staff members from Disability Services in consultation with Student Health Services and the Chief Mental Health Officer. Documentation will be necessary to support a request. All documentation should be current and relevant and from an appropriate diagnosing/treating healthcare provider/professional that describes the current functional impact of the condition or disability as it relates to a COVID modification or accommodation request. The committee will discuss reasonable modifications or accommodations based on student self-report, observations and interactions during your initial Disability Services meeting, and documentation.

Mason reserves the right to request additional documentation if the information submitted appears to be outdated, inadequate in scope or content, does not address current level of functioning, or does not substantiate a need for modifications or accommodations. Disability Services will make a determination following the committee review of student requests. Disability Services will contact students directly via Mason email account to communicate that determination. Students who are not satisfied with the outcome of their request are encouraged to review the Disability Services Grievance Process.

The information provided on this page is meant to help provide guidance and support to faculty, staff, and students during the COVID-19 pandemic. We will update the information below as needed as the university’s response to COVID-19 changes. 

Please visit Mason’s COVID-19 webpage for the most up to date information related to university operations and plans for operations. 

Updated Disability Services Testing Center Policies and Procedures

Students who have access to testing accommodations should review the updated Disability Services Testing Policies and Procedures and the Online Proctoring Policies for the Fall 2021 semester. 

Frequently Asked Questions

Below are answers to frequently asked questions by faculty, staff, and students related to how the COVID-19 situation is impacting accommodations and services. For more specific questions, please contact us at ods@gmu.edu or 703.993.2474.

Student FAQ's

Yes, you can register to receive accommodations by following the steps below:

  1. A student should complete the Disability Services intake form and submit documentation from a diagnosing/treating healthcare provider.
  2. Disability Services will schedule an initial meeting with the student, review documentation, and determine of what, if any, adjustments are necessary for the student.
  3. Disability Services will provide a letter to the student with approved accommodations.

Please note that accommodations related to COVID-19 are temporary and will be reviewed on a semester-by-semester basis. A student will need to fully register with Disability Services and a full consideration for accommodations will be individualized to the student’s situation and request.

If you have a condition/disability that prevents you from completing this requirement you will need to complete the Exemption Request form. You can access the form by going to this link: 2021-2022 Surveillance Testing Exemption Form.

  1. A student should complete the Disability Services intake form and submit documentation from a diagnosing/treating healthcare provider.
  2. Disability Services will schedule an initial meeting with the student, review documentation, and determine of what, if any, adjustments are necessary for the student.
  3. Disability Services will provide a letter to the student with approved accommodations.

Please note that accommodations related to COVID-19 are temporary and will be reviewed on a semester-by-semester basis. A student will need to fully register with Disability Services and a full consideration for accommodations will be individualized to the student’s situation and request.

A student can request accommodations at any time. Accommodations are not retroactive.

Students will need to register with Disability Services and provide the necessary documentation from a relevant/treating healthcare provider that speaks to the request. Our registration process and requirements have not changed. See GMU university policy for more details: GMU Face Mask Policy.

Mason’s COVID-19 webpage has outlined available resources during this time in addition to procedures being followed to ensure campus safety.

Disability Services can support any student diagnosed with COVID-19 by proctoring tests, quizzes, and/or exams virtually if needed. Students do not need to be registered with Disability Services.

Please contact your course faculty and/or academic department in order to discuss appropriate arrangements. Should you need additional guidance, you may contact the Student Support and Advocacy Center or the Dean of Students.

Faculty and Staff FAQ's

The IT department created a helpful guide on how to extend test time in blackboard. Professors can access it through this link: How to Extend Test Time . If there are additional questions the IT department would be the best option to contact directly. Their contact information is: 703-993-8870 and support@gmu.edu.

If a student has been approved not to wear a face mask (i.e., face shield, another alternative, or nothing) Disability Services will communicate this with faculty and staff members that directly work with the student (i.e., professor/instructor or any office or department they visit frequently), and the accommodation will be listed on the faculty contact sheet (accommodation letter). No one should make the determination that a student is not allowed in a class or space without consulting with Disability Services. See GMU university policy for more details: GMU Face Mask Policy.

Visit GMU’s HR website regarding next steps for appropriate workplace arrangements.

All faculty have been asked by the administration to be flexible in accepting late assignments and be innovative in working with those individuals on a case-by-case basis. Disability Services can support any student diagnosed with COVID-19 by proctoring tests, quizzes, and/or exams virtually if needed. Students do not need to be registered with Disability Services.

Additionally, faculty should not be asking students to provide evidence of either a positive or negative COVID test results, as well as ask for doctor notes for excused absences. These actions are unnecessary and should not be requested.