Grievances

Disability Services (DS) collaborates with students with documented disabilities to provide reasonable accommodations that are individualized and based upon disability documentation, functional limitations, and a collaborative assessment of needs. 

Students with disabilities who have met with a Disability Services specialist and are not satisfied with their approved accommodation(s) or have additional concerns have two options.

Option 1: Informal Process – Appeal the decision by emailing the Director of Disability Services to schedule a meeting. This meeting is an opportunity for the student to engage in additional conversation and if necessary, provide supplemental documentation to support a request. Please include the following in your email:

– Name and contact information of the complainant

– Date(s) of the alleged incident

– Parties involved

– Specific explanation of the concern

 

Option 2: Formal Process – Formally document the appeal or concern through the University by completing the Official Written Student Complaints form. Once a report is submitted the Director of Disability Services will be notified and will reach out to the complainant to schedule a meeting.  This meeting is an opportunity for the student to engage in additional conversation and if necessary provide supplemental documentation to support a request.

To learn more about the informal and formal complaint process, please visit  Official Student Written Complaints Policy 3016 and Additional Information and Procedures for University Policy 3016.

Should the student wish to appeal the final decision of DS, the next step is for the student to appeal the decision to the Americans with Disabilities Act (ADA) Coordinator in the Diversity, Equity, and Inclusion (DEI) office. The ADA Coordinator is available to students and DS for consultation and assistance with the resolution of disability-related issues and concerns. For more information, review the full Appeals Process.

 

Should the appeal not be granted by the ADA Coordinator, the final step is to file a complaint using the CDE Grievance procedure. For more information, visit their website for the full grievance procedure.