Disability Services (DS) collaborates with students with documented disabilities to provide reasonable accommodations that are individualized and based upon disability documentation, functional limitations, and a collaborative assessment of needs.  Students with disabilities who have met with a DS specialist and are not satisfied with their approved accommodations are encouraged to appeal the decision made and meet with the Director of Disability Services. This meeting is an opportunity for the student to engage in additional conversation and to provide supplemental documentation to support a request.  Should the appeal not be granted within DS, the next step is for the student to appeal the decision to the Americans with Disabilities Act (ADA) Coordinator in the Compliance, Diversity, and Ethics (CDE) office. 

Should the appeal not be granted by the ADA Coordinator,  the final step is to file a complaint using the CDE Grievance procedure.

CDE has established a process to assist in carrying out its responsibilities in administering and enforcing applicable federal and state laws and university policies related to nondiscrimination and investigating complaints.  Consistent with federal and state laws and university policies related to nondiscrimination, CDE investigates complaints of unlawful discrimination on the basis of race, color, religion, sex (including sexual harassment), national origin, age, disability, sexual orientation, gender identity, veteran status, marital status, pregnancy status or genetic information.

Grievance Filing

All complaints must be filed with CDE.  Assistance will be provided if needed.  Complainants will be asked to complete an intake form describing the alleged discrimination and/or harassment.  Two types of complaints can be filed:

Informal: Discuss allegations and concerns with respondent (the accused) and attempt to resolve the situation.  The respondent is reminded that George Mason University expects all to adhere to our equal opportunity policy.  Respondent is put on notice that behavior has been questioned, and informal resolution sought, if possible.  If attempts to resolve the situation are not successful, the complainant may pursue a formal complaint.  The Office reserves the right to investigate any allegation brought forward if it finds sufficient information to indicate a serious or continuing violation of the equal opportunity policy.

Formal: The Complainant provides a summary of the nature of the allegation in writing and then a full investigation is conducted by the Office complete with written findings and, if a violation is found, corrective actions are taken.  For the complete grievance procedure, including time frames and appeal process please view the EO/AA Grievance Procedure Document.

For more information or instructions to fill out EO/AA Grievance Procedure documentation please visit